Making a Booking

If you would like to arrange a booking please contact us on 07942 210 933, or send a text. A deposit will be required for larger bookings and during busy periods.

Consultations

Consultations are complimentary. They can be pre-booked as an appointment or carried out by telephone to determine the best reatment for your individual needs helping us to offer you the very best service possible. For treatments on young ladies under the age of 16 we recommend a complimentary Mother and Daughter consultation prior to treatment.

New Clients

New Clients are requested to complete a Consultation Form on arrival. All personal details supplied to us are kept secure and will be protected by the Data Protection Act. All new Clients will be required to undertake a "Patch Test" 24 hours before any treatment involving tinting or glues.

Cancellation Policy

Your beauty treatment appointment is reserved specifically for you. We therefore ask that you notify us at least 24 hours in advance if you wish to cancel or reschedule your appointment. Late cancellations and "No Show" appointments cost us precious time and money, therefore if we receive less than 24 hours notice of cancellation or a "No Show" you will be charged 100% of the treatment price at your next appointment. If you have made a booking for multiple treatments and wish to cancel part of the booking, 24hrs notice is required. Treatments booked and not required when you arrive will still be chargeable.

Health

If the client has any concerns regarding their health and the scheduled appointment, they may talk in confidence with a salon therapist before the treatment commences. All information will be held in the strictest of confidence. It is your responsibility to notify us of any changes to your health since your last appointment. Treatment may be refused on medical grounds. If you are pregnant you must inform your therapist. Under no circumstances will any treatments be carried out during your first trimester. Some treatments may be affected by pregnancy. Diabetics will not be treated for waxing without written consent from a Doctor.

Pricing

Prices are inclusive of VAT at the current rate. We reserve the right to change our prices as required, without notice.

Children

We adore children, but we all need a little special time away from them. For their safety and to satisfy our insurance cover, we are unable to allow them in the treatment room, and must be seated in the treatment area with an adult.



Please arrive at the salon 10 minutes before your scheduled appointment. We want you to enjoy the full Salon experience and don't want to rush you, yet we don't want others to have to wait for their treatments either. If you are late you may receive a shortened treatment at full price, or may be refused treatment. Please plan your visit and arrive early.


Thank you for your cooperation.